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Every game comes direct from publishers

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Shop with confidence

When you shop with us, we’ll do right by you - we’re always fair to our customers. Every refund request is treated on a case-by-case basis - here are some of the times of when we may be able to help:

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Pre-orders

If you pre-ordered a game but have not yet received your key (or had it direct-injected to your account)

 
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If we made a mistake

Robots are awesome but sadly we’re only human! If we’re at fault for you getting the wrong game code then we will fix that up right away.

 
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Special circumstances

We know there are a bunch of reasonable and couldn’t-make-this-up circumstances why you might want to refund your order. We consider every case individually and our Customer Service team is really nice.

Read our T&Cs

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Is Green Man Gaming legit? Don’t just take our word for it - our customers love us. So much that we have 27,000+ 5 star reviews. Aww shucks.

Official Retailer

We’re an official retailer for over 1350 publishers. Every game we sell comes directly from our publisher partners.

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