Update 4 March 2019: As of this morning, Koei Tecmo Games, the publisher of Dead or Alive 6, have provided Green Man Gaming with the early purchase bonus content. This bonus content includes 1 x Kasumi costume and 1 x Nytoengu Additional Character. This means that customers that buy the game from GMG from now on, will automatically receive the base game and the bonus content.
If you pre-purchased the game (and didn’t receive a refund already), you will receive an order confirmation for the bonus content via email / in your GMG account. We’re really sorry if we’ve caused any inconvenience and hope you enjoy the game.
As usual, if you have any further issues / questions, do contact our customer support team greenmangaming.zendesk.com/hc/en-us
Following feedback from customers this morning and after some internal investigation, we found a pricing error on the Green Man Gaming store for Dead or Alive 6.
We found that the games’ discount was increased in error after the game was released. This has now been fixed to show the actual discount. We would like to sincerely apologise to all customers for the confusion.
If you’ve been affected by this pricing error, please contact our customer support team at greenmangaming.zendesk.com/hc/en-us and they will be able to credit you for the difference.
Please note that if the game includes pre-order bonuses it is always shown on the game product page. If it isn’t mentioned, it means we don’t have it on the store. In this case, the pre-order bonus for Dead or Alive 6 was a Steam store exclusive only and that’s why we don’t have it on Green Man Gaming. We buy our keys direct from the publisher and they can decide what keys they provide us with, even if it is on the same platform.
We would advise all customers to check for this information on the product page before purchasing or ask our customer support team who will be able to confirm this. Apologies once again for the inconvenience.
Once again, we are very sorry for any inconvenience caused today.