Please read these terms and conditions carefully. These terms and conditions govern and apply to all and any use, access and availability of the Service (as defined below).
By accessing the Service (and each time that you do so) you signify that you have read, understand and are able to agree to be bound by these terms and conditions (including any terms and conditions incorporated into or referred to by these terms and conditions) whether or not you have a registered GMGL account. You can use the Service through one registered account.
The following services are made available by Green Man Gaming Limited of Mutual House, 70 Conduit Street, London W1S 2GF, incorporated in England and Wales with company number 05271628, and all subsidiaries of Green Man Gaming Limited (“GMGL”, “we”, “us” or “our”):
(together, the above constitute our “Service”).
“Communications” means any content, materials, postings, data, messages and communications sent, submitted, posted, placed on, made to or otherwise communicated to, from or using the Service;
“Game” or “Games” means those computer or console games, digitally available which are or may be purchased and / or downloaded using the Service and resold to or through the Website in accordance with these terms and conditions and used in accordance with the applicable Game EULA;
“Game EULA” means the end user licence agreement applicable to a Game in the form substantially set out in Section 24 below;
By using the Service, and each time that you do so, you are telling us that you understand, accept and are able to accept these terms and conditions and agree to be bound by them. If you do not accept or understand these terms and conditions you should not use or access the Service or any part of them. By using and accessing the Service you confirm that you have the necessary hardware, software and capability required and that you shall be and shall remain responsible for all fees due in respect thereof. We shall have no liability in relation to any hardware, software or other services required to make use of the Service.
If you are under the age of 16 and do not understand these terms and conditions please ask a parent or guardian to explain their meaning to you.
We may make alterations to these terms and conditions from time to time and these variations shall become effective immediately upon being accessible from www.greenmangaming.com/terms-and-conditions. We will use our reasonable efforts to notify you of any such changes, which will not apply to any earlier use of the Service or purchases of Games through the Service.
Your continued use of the Website will be deemed acceptance of the updated or amended terms and these variations shall become effective immediately upon being accessible. If you do not agree to the changes, you should cease using the Service. If there is any conflict between these terms and specific local terms appearing elsewhere on the Service then these terms shall prevail.
In order to use and access the Service you will need to register. To register you will need to submit certain information and choose a user name and a password.
The user name and password chosen by and/or issued to you for the purpose of accessing the Service is personal to you so that you can use and access the Service and must not be disclosed to any person without our prior written consent.
You agree, accept and understand that:
When you create a Green Man Gaming account, your profile will be set for 'Public' view. This means that other users will be able to view any game reviews you write and the games you own or have added to your Want List. In addition, if you choose to link your Steam account to your Green Man Gaming account, other users will be able to view your gameplay data including top played games and game activity. If you prefer not to share this information, you can change your profile to 'Private' within the 'Settings' tab in 'My profile'.
DO NOT SHARE YOUR USERNAME OR PASSWORD WITH ANY OTHER PERSON OR ALLOW ANY OTHER PERSON TO USE YOUR ACCOUNT. WE ARE NOT LIABLE FOR ANY IMPROPER USE OF YOUR USER NAME, PASSWORD, OR ACCOUNT OR ANY USE BY ANY THIRD PARTY. IF YOU THINK YOUR USER NAME, PASSWORD, OR ACCOUNT HAVE BEEN COMPROMISED IN ANY WAY YOU MUST INFORM US IMMEDIATELY.
You undertake that all the information supplied during registration is truthful, complete and correct. If the information you have supplied is incomplete or incorrect you agree to indemnify (compensate) us against any loss or damage incurred by us and/or any third parties who may suffer damage as a result of the information that you have supplied.
Subject to these terms and conditions and your compliance with them, we grant you a non-exclusive, non-transferable, personal, limited license to access and use the Service solely for your private, non-commercial, personal use only.
This license includes the limited right to download content, materials, data and communications temporarily, for purposes solely connected with the private, non-commercial, personal use of the Service and the right to download, install and use the Apps in accordance with these terms and conditions and any applicable end user licence agreement.
You may not transfer, sub license or deal in this right without our prior written permission.
These terms and conditions and the rights granted by them do not give you any title or rights of ownership in any part of the Service and should not be deemed a sale or transfer of any copyright or other intellectual property rights subsisting in it.
Unless otherwise expressly specified, all copyright, design rights, database right, patent rights, trademark and trade dress rights and other intellectual property rights in the Service (in any part of the world, whether registered or unregistered) belong to and vest in us, or are licensed by us (as appropriate). All our intellectual property rights are hereby asserted and reserved.
All third party trade names and trademarks are the property of their respective owners and we make no warranty or representation in relation to them. We do not claim or assert any right title or interest in any third party Communications.
You agree to comply with all rules applicable to the use of the Games purchased or otherwise obtained through the Service including but not limited to the applicable Game EULAs.
Notwithstanding any other provision of these terms and conditions you agree and undertake not to:
The Service may only be accessed and used via authorized servers. You must take no action to bypass authorized servers and/or use third party software to modify any aspect of the Service, whether for the purpose of securing an unfair advantage over other users in a Game or otherwise, and you expressly consent to our monitoring your computer's random access memory for the purpose of identifying said unauthorized third party programs.
The Service consists of an online digital distribution, gaming and entertainment service and ancillary to this we are involved in the transmission, storage, retrieval and dealing with third party Communications without review, selection or alteration of their content - for which the Service is a mere conduit.
The views expressed in any Communications are the views of the individual authors and not those of us unless specified otherwise by us. We are not responsible for and disclaim all liability in respect of any comments, views or remarks expressed in any Communications. By using the Service you acknowledge that we have no responsibility to review the content of any Communications and that all Communications are made available on the basis that we are not required to and do not exercise any control or judgement of the content. Notwithstanding the foregoing we shall be entitled to remove or reject any Communications and remove or suspend your ability to make or access Communications.
You agree that we may use, publish, edit, modify and adapt your Communications for any and all purposes relating to the Service and our business and you hereby grant us an irrevocable, sub-licensable, transferrable, unrestricted non-exclusive right and licence and all necessary permissions, consents and licences required for us to use your Communications in that way, including without limitation your profile and the content of your posts through the Service and the publication of your user name and profile on any leader-board feature that we may include via the Service from time to time. You further waive all so called moral rights in your Communications.
You agree and undertake that you will not make any Communication or post to or transmit to the Service any statement or material, nor use the Service in any way that:
If you discover any material which you believe contravenes these terms and conditions please inform either us or a forum moderator with details of the page you found it on by contacting us through our Customer Support page.
It is a known risk of Internet usage that people are not necessarily who they say they are. People may provide information or behave in a way that is unreliable, misleading, unlawful or illegal. We have no way of telling if statements made by other users are true. This is a decision that can only be made by you. You should therefore exercise some degree of caution when using any website. By using any part of the Service you accept that this is the case and accept that you therefore use the Service at your own risk (subject to your mandatory consumer rights). PLEASE TAKE PARTICULAR CARE IN RELATION TO THE DISCLOSURE OF YOUR OWN PERSONAL INFORMATION SUCH AS YOUR SURNAME, ADDRESS, EMAIL ADDRESS, TELEPHONE NUMBER AND PLACES YOU GO.
You acknowledge and agree that, if necessary, we will communicate with you via the email address you have provided to us. Notices that are applicable to all our customers shall be made available on the Websites or otherwise via the Service. You will be deemed to have received a notice at the time the email is sent or within 14 days of the time the notice is posted on the Website or otherwise within the Service.
All emails or other communications sent by us and attachments thereto are intended for the addressee only.
This clause applies to your use of the Service, but not to any Products (as defined in Section 8 below) which you purchase through the Service.
GMGL provides and maintains the Service for personal entertainment on an “as is“ basis and is liable only to provide its services with reasonable skill and care.
External Sites have not been verified or reviewed by us and all use and access of External Sites is made at your own risk. “External Sites” means third party web sites and online services to which the Service links. GMGL gives no other warranty in connection with the Service and to the maximum extent permitted by law, GMGL excludes liability for:
We do not warrant that the operation of the Service will be uninterrupted or error free.
We will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond our reasonable control including Internet outages, communications outages, fire, flood, war or act of God.
Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law.
You agree that in relation to your use of the Service you will not in any way conduct yourself in a manner which is unlawful or which gives rise to civil or criminal liability or which might call us or the Service into disrepute.
You agree that you are and shall remain responsible for maintaining the confidentiality of your password and username and for all activities that occur under your account.
You hereby indemnify (agree to compensate), defend and hold us and our officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs (including reasonable attorney's fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these terms and conditions or claims arising from your use of the Service, or any of your Communications, or any use of your user account. You shall use your best efforts to cooperate with us in the defence of any claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.
Without limiting any other rights that we may have, we may remove, restrict, cancel or suspend access to and/or use of the Service and any part of it, if we consider (in our sole discretion) that you have breached any of these terms and conditions.
You may also terminate your agreement with us by ceasing to access the Service, deleting all copies of the Service or part thereof within your control. Termination shall not affect any rights or remedies which have accrued up to the time of termination.
You may purchase Games, and Gift Cards (together, the “Products”) through the Service as follows:
If the payment confirmation for a purchase is delayed (ie payments with Boacompra, Unionpay, Alipay) the order will be fulfilled with a version of the game as advertised at the point of payment confirmation.
The use and purchase of all Games purchased or downloaded through the Service shall be subject to the Game EULA (see Section 24 below), which shall be deemed incorporated into any purchase, and by purchasing or downloading or using any Game you are deemed to accept that Game EULA.
ATTEMPTED PURCHASES OR DOWNLOADS VIA THE SERVICE WILL BE ADVERSELY AFFECTED AND MAY NOT WORK AT ALL IF YOU ARE USING A VPN (“VIRTUAL PRIVATE NETWORK”), A PROXY SERVER OR SIMILAR TECHNOLOGY. ANY SUCH PURCHASES MAY NONETHELESS BE CHARGED AS PART OF THE ORDER PROCESS. IF THIS HAPPENS TO YOU, PLEASE SEE BELOW FOR INFORMATION REGARDING YOUR RIGHT TO CANCEL OR CHANGE YOUR MIND.
If you do not hold an account in the relevant currency you should pay by debit or credit card (or any other method that GMGL may introduce from time to time) and your card company should exchange the amount charged to the currency of your country at the current rate. Please note that you are responsible for paying any currency exchange, or other payment charges.
You will not be charged for any Orders that cannot be fulfilled and, where appropriate, GMGL will re-credit to your account any sum debited by GMGL. GMGL cannot guarantee that a particular Product will always be available.
Your credit card company may also do security checks to confirm it is you making the Order.
Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, and when you decide to end the contract:
We may end the contract if you break it. We may end the contract for a Product at any time by writing to you if:
You must compensate us if you break the contract. If we end the contract in the situations set out above, we will refund any money you have paid in advance for Products we have not provided but we may deduct or charge you reasonable compensation for the net costs we incur as a result of your breaking the contract.
We may withdraw the product. We may write to let you know that we are going to stop providing a Product. We will let you know as soon as reasonably practicable if this is the case, and will refund any sums you have paid in advance for Products which will not be provided.
If you have any questions or complaints about a Product, please contact us. You can telephone our customer service team +44 (0) 330 500 1515 (UK) or +1 888 6834919 (US) or write to us at [email protected]
Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to consider an alternative dispute resolution provider. In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.
Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to digital content, including Games and Gift Cards. Nothing in these terms will affect your legal rights.
This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.
The Consumer Rights Act 2015 says that digital content, including the Games and/or any online Gift Cards/codes, must be as described, fit for purpose, and of satisfactory quality. During the expected lifespan of your digital content your legal rights entitle you to the following:
IMPORTANT: GMGL tries very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur.
Gift Cards - Redemption
Green Man Gaming Gift Cards ("Gift Cards") may only be redeemed toward the purchase of eligible products through the Service. Purchases are deducted from the redeemer's Gift Card balance. Any unused Gift Card balance will be credited to the redeemer's Green Man Gaming account. If a purchase exceeds the redeemer's Gift Card balance, the remaining amount must be paid with an alternate payment method.
Gift Card - Limitations
Gift Cards, including any unused Gift Card balances, expire two years from the date of issuance. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Unused Gift Card balances in a Green Man Gaming account may not be transferred to another Green Man Gaming account.
Gift Cards - Risk of Loss
The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient. We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.
Gift Cards - Fraud
We will have the right to close customer accounts, expire and revoke Gift Cards and Gift Card balances, and take payment from alternative forms of payment if a Gift Card is purchased fraudulently or a fraudulently obtained Gift Card is redeemed and/or used to make purchases on greenmangaming.com.
Gift Cards - Limitation of Liability
SUBJECT TO CLAUSES 12 AND 17 WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS AND IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH GIFT CARD OR A REFUND WHERE SUCH REPLACEMENT IS NOT PRACTICABLE AND THE GIFT CARD HAS NOT BEEN USED. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
In the event that you receive any credit, voucher or offer for the purchase of any Order and you subsequently cancel any such Order and are due a refund in accordance with these terms, if you have redeemed or applied any such credit, voucher or offer GMGL reserves the right to deduct the value of such credit, voucher or offer from monies received from you for the purpose of calculating your refund where it is reasonable to do so.
GMGL may enter into partnerships with certain third parties who may offer GMGL Game Gifts, include game codes (“Green Man Gaming Gift Codes”). Green Man Gaming Gift Codes can be redeemed via the Service. Additional terms and conditions will apply to Green Man Gaming Gift Codes and such terms and conditions shall be notified to you by the third party responsible for supplying them. In any event, Green Man Gaming Gift Codes shall expire 2 years following their issuance.
We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the contract between you and us, or failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products including your right to receive Products which are as described and match information we provided to you and any demo, sample or model made available by us and seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care; and for defective products under the Consumer Protection Act 1987.
We are not liable for business losses. We only supply the Products for domestic and private use. If you use the Products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Subject to the preceding three paragraphs, our total liability to you in respect of all losses arising under or in connection with the contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.
Subject to the preceding four paragraphs, and so far as the law permits, we disclaim all representations, terms, conditions and warranties (including those relating to satisfactory quality, merchantability, fitness for a particular purpose, title, non-infringement and freedom from computer viruses) relating to Products provided to you by GMGL. So far as the law permits, we will not have any liability to you (whether or not caused by negligence) relating to products provided to you by us for any indirect, special, incidental or consequential damages. This includes loss of data, loss of income or profit, loss of goodwill, damage to reputation, damage to computer software and other computer or storage systems. Notwithstanding the foregoing, where digital content supplied to you by us or on our behalf as part of the Products causes damage to your digital content or devices you may be entitled to compensation or repair or replacement, in which case please let us know.
We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control.
An“Event Outside Our Control” means any act or event beyond our reasonable control, including without limitation, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
If an Event Outside Our Control takes place that affects the performance of our obligations under a contract we will contact you as soon as reasonably possible to notify you, and our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our supply of Products to you, we will arrange a new supply date with you after the Event Outside Our Control is over.
You may cancel a contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us at [email protected]. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.
Green Man Gaming’s mission is being the leading company offering millions of gamers a single destination for all things gaming through our eCommerce store and Community platform. Our aim is to inspire confidence when you entrust us with your data and for this we are committed to be transparent with you about the data we collect about you and how it is used and shared.
At any point, you can change your preferences in our cookie settings.
Your choices and rights
If you are a user of our services, you can access, correct, and modify some of the personal information that you have provided to us via Green Man Gaming Account Settings.
You can close your account for Green Man Gaming by contacting Green Man Gaming Help & Support. Note that this will not affect any alternative accounts that you might have; you will need to close those accounts separately.
These terms and conditions are subject to your statutory and common law consumer rights and shall not limit any rights you might have that may not be excluded under applicable law nor shall it exclude or limit GMGL’s liability for death or personal injury resulting from our negligence nor any fraudulent representation.
All questions, comments or inquiries should be directed by email to [email protected] or by post to FOA Customer Service, Green Man Gaming Limited. 3rd Floor East, Times House, Bravingtons Walk, Kings Cross, London, N1 9AW.
These terms and conditions constitute the entire agreement between you and us and shall apply to the exclusion of all other terms and conditions or conditions of contract which you may propose.
Use of the word ‘including’ in these terms and conditions means including without limitation. Failure to enforce any of these terms and conditions will not be deemed a waiver of any term or right.
If any part of these terms and conditions is found to be unenforceable, it will be construed as far as possible to reflect the intention and the remainder of the provisions will remain in full force and effect.
Use of the Service and these terms and conditions are subject to the laws of England which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use and shall be construed in accordance with the laws of England and the parties submit to the exclusive jurisdiction of the English courts.
The terms and conditions of additional App end user license agreements may be notified to you and apply to your use of any relevant App, and the following terms and conditions of the Game EULA at section 24 below shall apply to the use of all Games unless provided otherwise.
YOU SHOULD CAREFULLY READ THE FOLLOWING END USER LICENSE AGREEMENT (EULA) BEFORE PURCHASING, DOWNLOADING OR INSTALLING ANY GAME VIA THE SERVICE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS EULA, YOU SHOULD NOT USE, PURCHASE, DOWNLOAD OR INSTALL GAMES VIA THE SERVICE.
Games purchased through the Service are copyright works of the third party developer or publisher identified in the Game (“Publisher”) or its licensors.
Use of the Games is governed by the terms of this EULA unless you are presented with an alternative end user license agreement, in which case the terms of that end user license agreement shall apply. If you have already purchased or downloaded a Game before being presented with an alternative end user licence agreement and you do not accept (and have not accepted) its terms and conditions and have not made any use of the Game please notify us at [email protected] and we may arrange for your purchase and use of the Game to be cancelled and your account credited or a refund given as appropriate.
Each Game is solely for use by end users according to the terms of this EULA. Any use, reproduction or redistribution of the Game not in accordance with the terms of this EULA is expressly prohibited. Reference to Game in this EULA shall include any online service which is made available through it, where and to the fullest extent that the content permits.
Games may contain flashing lights, realistic images and simulations.
PLEASE READ THIS NOTICE BEFORE YOU OR YOUR CHILD USE YOUR GAME(S)
Some people experience side effects such as motion sickness, epileptic seizures, momentary loss of consciousness dizziness, motion sickness or nausea when viewing certain types of flashing light or pattern including when playing video games. This may happen where a person has not previously suffered in this way and have no known symptoms or history of such side effects. If you or anyone considering using this Game suffers in this way, has a condition which makes this possible or has experienced similar symptoms, please consult a doctor before using any Game. If you or they are already using a Game please stop and consult a doctor.
If you or any part of you feels tired, fatigue or discomfort whilst playing games please stop and rest. If it continues after you stop playing please consult a doctor. If you have suffered or suffer from an injury playing games can aggravate it. In that case please consult a doctor. Failure to follow this advice may result in long term injury.
PLEASE FOLLOW THESE PRECAUTIONS WHENEVER USING YOUR GAME(S):
Please do not:
NOTICE TO PARENTS AND CARERS:
Please observe children whilst they play games. Please ensure that you and they following the precautions described above. If you or they experience dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation, or convulsions or any other side effects PLEASE STOP ALL USE IMMEDIATELY and consult a doctor
(For Competitions that begin on or after August 1st 2014)
Key details of each prize draw and competition (the "Competition") are shown on the promotional Competition page for that prize draw or competition. The following general rules apply to all Competitions (such as prizes or other value in games, sweepstakes, contests and promotions, social network giveaways, and other events we deem to be meet our definition of Competition).
Each prize draw and competition will run from the Start Date through to the End Date, each of which will appear on the Competition page. All entries for the Competition must be received no later than 23.59 British Standard Time on the End Date to be eligible for selection.
The promoter of the Competition is Green Man Gaming LTD, whose registered office is at Mutual House, 70 Conduit Street, London, W1S 2GF
Each Competition is open only to legal residents of the territory specified on the Competition page who are at least the Minimum Age shown on the Competition page. Employees or agents of Green Man Gaming or anyone else connected to the Competition, and/or their immediate family, may not enter.
Only one entry per household is allowed unless otherwise stated on the Competition page. Only entries made online via the Internet will be accepted. All submitted entries become the property of Green Man Gaming; provided that any materials submitted as part of a Competition, such as a photograph, video, written story or drawing, are "Solicited Submissions".
By “Submissions” we mean text, messages, tweets, ideas, concepts, pitches, suggestions, stories, artwork, photographs, drawings, videos, audio visual works, musical compositions (including lyrics), sound recordings, characterisations, and/or other similar materials that you submit, post, upload, embed, display, communicate or otherwise distribute on or through any of Green Man Gaming’s Competition pages or Sites.
There are two types of Submissions: Solicited Submissions and Unsolicited Submissions. “Solicited Submissions” means those Submissions (a) that we expressly request or enable you to provide to us via any feature or activity on a Competition page for our review or display and possible specifically-defined consideration; and (b) that you distribute on or through any of Green Man Gaming’s Sites for which you do not seek Consideration (such as in Public Forums). “Unsolicited Submissions” are any and all Submissions that do not fall within subparagraphs (a) or (b) of this paragraph.
Unless otherwise noted on the Competition page, there is no entry fee and no purchase is necessary to enter any Competition. Entrants are responsible for the cost of their connection to the Competition page via the Internet.
Green Man Gaming does not guarantee continuous, uninterrupted or secure access to the Competition page or website.
Green Man Gaming does not accept responsibility for lost, damaged, invalid or illegible entries.
Winner Selection (depending on the type of Event): For a Prize Draw: All winning entries will be selected randomly by Green Man Gaming or its agents within two (2) weeks of the End Date from all correct entries received. The selection is final. For a Competition: The winning entries will be selected by a panel of judges within (3) weeks of the End Date. The Selection Criteria will be found on the Competition page. The panel's decision is final, and no correspondence will be entered into.
Winners will receive confirmation via e-mail on or before the Announcement Date shown on the Competition page. Winners must reply to that e-mail by the Reply Required by date shown on the Competition page, or risk forfeiting the prize. Green Man Gaming reserves the right to select another prize winner if a reply is not received in time. Green Man Gaming will make reasonable attempts to contact the winner where appropriate and possible but shall have no liability to previously-selected prize winners who have not replied in time.
Winner name(s) will be displayed on the Competition page or Competition Winner Announcement page for at least thirty (30) days after the Prize(s) have been awarded.
All prizes are non-transferable. No cash alternative is available for any prize. In the unlikely event that a prize should become unavailable, Green Man Gaming reserves the right to substitute a prize which it reasonably determines as being of equal value. Green Man Gaming takes no responsibility for inaccurate prize details supplied to any entrant by any third party connected with the Competition.
Green Man Gaming reserves the right to cancel or amend the Competition and these terms and conditions without notice if it cannot be guaranteed that the Competition can be carried out correctly for technical reasons, or in the event of a catastrophe, war, civil or military disturbance, or any actual or anticipated breach of any applicable law or regulation, or any other event outside of the Green Man Gaming’s control. Any changes to the Competition will be notified to entrants as soon as possible by the Green Man Gaming.
Green Man Gaming reserves the right to cancel or terminate the Competition or disqualify any participant at any time without giving advance notice and will do so or if Green Man Gaming suspects that any person has been manipulating the administration of the Competition or has acted unethically in any other way.
Each entrant agrees that if he or she wins a Prize, Green Man Gaming will have the right, without additional payment or permission, to use their name (or username), age, and town/city for the purposes of announcing the winner(s) and they may be requested (by Green Man Gaming, its agents and their related companies) to participate in post-event publicity.
Any Green Man Gaming Competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
By accepting the Green Man Gaming Competition terms and conditions, you are required to opt in to the Green Man Gaming Newsletter. You may, later on, chose to review your preference settings.
Last Updated: 24.05.2018
This is our 'plain English' version of the legal agreement in our Terms of Conditions that customers must accept to register on the GMG service and purchase games.
Certain restrictions apply to sales of Products sold through the Service that might not otherwise apply to physical goods. Refunds will not be issued due to your dissatisfaction with the product or if your computer does not meet the minimum Product requirements.
Purchases made with the use of a proxy server, VPN or similar technology may not work at all and will not be eligible for a refund.
Refunds or store credit may be issued solely at Green Man Gaming’s discretion and every refund request is treated on a case by case basis, taking into consideration the following conditions: :
If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase (the "Cooling Off Period"). You will lose your right of withdrawal if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you), before the end of the Cooling Off Period. Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email. To withdraw from your purchase within the Cooling Off Period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, we will provide you with a refund for your purchase.
If you feel that your purchase qualifies for a refund, please contact Green Man Gaming Customer Service at http://greenmangaming.zendesk.com/home