Terms and Conditions

Please read these terms and conditions carefully. These terms and conditions govern and apply to all and any use, access and availability of the Service (as defined below).  

These terms and conditions also include our privacy policy, our e-commerce terms, competition rules, and end-user license agreement for any Games that you buy through the Service.  

By accessing the Service (and each time that you do so) you signify that you have read, understand and are able to agree to be bound by these terms and conditions (including any terms and conditions incorporated into or referred to by these terms and conditions) whether or not you have a registered GMGL account. You can use the Service through one registered account.

  1. INTRODUCTION AND DEFINITIONS

The following services are made available by Green Man Gaming Limited of Mutual House, 70 Conduit Street, London W1S 2GF, incorporated in England and Wales with company number 05271628, and all subsidiaries of Green Man Gaming Limited (“GMGL”, “we”, “us” or “our”):

  • the online digital distribution e-commerce and entertainment platform owned and operated by GMGL and available from time to time at or using:

    • our website www.greenmangaming.com or such other websites as we operate from time to time (the “Website”), or

    • the software we make available for mobile or other devices which may be labelled “Green Man Gaming” or “Playfire” or such other software as we may make available (together with any online or electronic documentation and all patches, updates and supplements thereto) (the “Apps”) or

    • through partner websites which are made available by third parties (the “Partner Websites”);

  • we may make Games (defined below) digitally available for purchase, resale and / or download through the Website, Apps or Partner Websites;

  • content, materials, postings, data, messages and communications sent, posted, placed on, made to or otherwise communicated to, from or using the Website, Apps or Partner Websites (our “Communications”);

  • the online social network made available by us which may, from time to time be accessed in part or in full through one or more of the Website or Apps, and allow registered users and gamers to track their game statistics, and see what their friends are playing;

(together, the above constitute our “Service”).

Communications” means any content, materials, postings, data, messages and communications sent, submitted, posted, placed on, made to or otherwise communicated to, from or using the Service;

Game” or “Games” means those computer or console games, digitally available which are or may be purchased and / or downloaded using the Service and resold to or through the Website in accordance with these terms and conditions and used in accordance with the applicable Game EULA;

Game EULA” means the end user licence agreement applicable to a Game in the form substantially set out in Section 21 below;

By using the Service, and each time that you do so, you are telling us that you understand, accept and are able to accept these terms and conditions and agree to be bound by them. If you do not accept or understand these terms and conditions you should not use or access the Service or any part of them. By using and accessing the Service you confirm that you have the necessary hardware, software and capability required and that you shall be and shall remain responsible for all fees due in respect thereof.  We shall have no liability in relation to any hardware, software or other services required to make use of the Service.

If you are under the age of 16 and do not understand these terms and conditions please ask a parent or guardian to explain their meaning to you.

We may make alterations to these terms and conditions from time to time and these variations shall become effective immediately upon being accessible from www.greenmangaming.com/terms-and-conditions. We will use our reasonable efforts to notify you of any such changes, which will not apply to any earlier use of the Service or purchases of Games through the Service.

Your continued use of the Website will be deemed acceptance of the updated or amended terms and these variations shall become effective immediately upon being accessible.  If you do not agree to the changes, you should cease using the Service.  If there is any conflict between these terms and specific local terms appearing elsewhere on the Service then these terms shall prevail.

  1. REGISTRATION, ACCOUNT AND PASSWORD

In order to use and access the Service you will need to register. To register you will need to submit certain information and choose a user name and a password.

The user name and password chosen by and/or issued to you for the purpose of accessing the Service is personal to you so that you can use and access the Service and must not be disclosed to any person without our prior written consent.

You agree, accept and understand that:

  • We consider one account per individual / household as 'fair use', and reserve the right to ban (deactivate) any user who is in possession of more than one/multiple accounts;

  • You must ensure that all information held about you by us is up to date;

  • You can amend your registration details at any time through the Service (as appropriate);

  • You are and shall remain solely responsible for maintaining the confidentiality of your user name and password; and

  • You are solely liable for any use of the Service using your user name and password whatsoever.

DO NOT SHARE YOUR USER NAME OR PASSWORD WITH ANY OTHER PERSON OR ALLOW ANY OTHER PERSON TO USE YOUR ACCOUNT. WE ARE NOT LIABLE FOR ANY IMPROPER USE OF YOUR USER NAME, PASSWORD, OR ACCOUNT OR ANY USE BY ANY THIRD PARTY.  IF YOU THINK YOUR USER NAME, PASSWORD, OR ACCOUNT HAVE BEEN COMPROMISED IN ANY WAY YOU MUST INFORM US IMMEDIATELY.

You undertake that all the information supplied during registration is truthful, complete and correct. If the information you have supplied is incomplete or incorrect you agree to indemnify (compensate) us against any loss or damage incurred by us and/or any third parties who may suffer damage as a result of the information that you have supplied.

 

  1. RIGHTS OF USE AND INTELLECTUAL PROPERTY RIGHTS

Subject to these terms and conditions and your compliance with them, we grant you a non-exclusive, non-transferable, personal, limited license to access and use the Service solely for your private, non-commercial, personal use only.

This license includes the limited right to download content, materials, data and communications temporarily, for purposes solely connected with the private, non-commercial, personal use of the Service and the right to download, install and use the Apps in accordance with these terms and conditions and any applicable end user licence agreement.  

You may not transfer, sub license or deal in this right without our prior written permission.

These terms and conditions and the rights granted by them do not give you any title or rights of ownership in any part of the Service and should not be deemed a sale or transfer of any copyright or other intellectual property rights subsisting in it.

Unless otherwise expressly specified, all copyright, design rights, database right, patent rights, trademark and trade dress rights and other intellectual property rights in the Service (in any part of the world, whether registered or unregistered) belong to and vest in us, or are licensed by us (as appropriate). All our intellectual property rights are hereby asserted and reserved.

All third party trade names and trademarks are the property of their respective owners and we make no warranty or representation in relation to them.  We do not claim or assert any right title or interest in any third party Communications.

 

  1. RESTRICTIONS AND OBLIGATIONS

You agree to comply with all rules applicable to the use of the Games purchased or otherwise obtained through the Service including but not limited to the applicable Game EULAs.

Notwithstanding any other provision of these terms and conditions you agree and undertake not to:

  • Hack, attempt to hack, modify, adapt, merge, translate, decompile, disassemble, reverse engineer or create derivative works out of the Service or any part of them (save to the extent which expressly cannot be prohibited in accordance with applicable mandatory law in your jurisdiction);

  • Remove, disable, modify, add to or tamper with any program code or data, copyright, trademark or other proprietary notices and legends contained on or in the Service;

  • Create software which mimics any data or functionality in the Service;

  • Use or deal in the Service except as permitted by these terms and conditions;

  • Include contact details intended to enable communication outside of the Service, in any Communication;

  • Use your access to the Service, or information gathered from it, for the sending of unsolicited bulk email;

  • Make any public, business or commercial use of the Service or any part of them;

  • Provide hypertext links, URL Links, graphic links, hyperlinks or other direct connection for profit or gain to the Service without our prior written permission;

  • Make the Service or any part of it available to any third party (please note this does not stop you from fairly and honestly providing links to the Website or Apps, or showing either to other people);

  • Use or process the Service or any part of them unfairly or for any illegal or immoral purpose; or

  • Delete or obscure any copyright or other proprietary notice on the Service.

The Service may only be accessed and used via authorized servers. You must take no action to bypass authorized servers and/or use third party software to modify any aspect of the Service, whether for the purpose of securing an unfair advantage over other users in a Game or otherwise, and you expressly consent to our monitoring your computer's random access memory for the purpose of identifying said unauthorized third party programs.

 

  1. FORUM AND COMMUNICATIONS

The Service consists of an online digital distribution, gaming and entertainment service and ancillary to this we are involved in the transmission, storage, retrieval and dealing with third party Communications without review, selection or alteration of their content - for which the Service is a mere conduit.

The views expressed in any Communications are the views of the individual authors and not those of us unless specified otherwise by us.  We are not responsible for and disclaim all liability in respect of any comments, views or remarks expressed in any Communications.  By using the Service you acknowledge that we have no responsibility to review the content of any Communications and that all Communications are made available on the basis that we are not required to and do not exercise any control or judgement of the content.  Notwithstanding the foregoing we shall be entitled to remove or reject any Communications and remove or suspend your ability to make or access Communications.

You agree that we may use, publish, edit, modify and adapt your Communications for any and all purposes relating to the Service and our business and you hereby grant us an irrevocable, sub-licensable, transferrable, unrestricted non-exclusive right and licence and all necessary permissions, consents and licences required for us to use your Communications in that way, including without limitation your profile and the content of your posts through the Service and the publication of your user name and profile on any leader-board feature that we may include via the Service from time to time.  You further waive all so called moral rights in your Communications.

You agree and undertake that you will not make any Communication or post to or transmit to the Service any statement or material, nor use the Service in any way that:

  • Encourages any violation of these terms and conditions;

  • Is abusive, seditious, pornographic, aggressive, homophobic, defamatory, libellous, untrue, hateful, discriminatory, obscene, inflammatory or racist;

  • Is unlawful, malicious, misleading, discriminatory or which gives rise to civil or criminal liability or which might call us or the Service into disrepute;

  • Promotes any illegal or unlawful activity;

  • Infringes any copyright or other intellectual property right of any third party or assists such infringement or piracy;

  • Is technically harmful such as the introduction of any computer virus, worms, logic bombs or other malicious software or technically harmful data or otherwise attempts to or actually does modify or interfere with the Service or overburden or disrupt any computer or server used by the Service;

  • Harasses, bullies or intimidates any person;

  • Markets or promotes any third party or may be deemed a marketing or commercial communication;

  • Interferes with another user's use and enjoyment of the Service;

  • Impersonates any moderator, administrator or any staff or other persons connected with GMGL;

  • Infringes upon or violates any third party's rights, including but not limited to intellectual property rights, rights of privacy, including unauthorized disclosure of a person's name, e-mail address, physical address or phone number, and/or rights of publicity;

  • Includes restricted and/or password protected content or materials;

  • Exploits any other person;

  • Is disruptive or offensive or is just generally mean-spirited such as including spoilers;

  • Solicits passwords or personal information;

  • Provides instructional information about illegal activities such as making or buying illegal weapons, buying or selling illegal drugs, violating someone's privacy, or providing or creating computer viruses;

  • Contains video, photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian);

  • Tries to gain unauthorized access to any computer, servers or any part of the Service including its servers, network and the computers of other users;

  • Tries to gain unauthorized access to any profiles, blogs, forums, communities, account information, bulletins, or other aspects of the Service;

  • Engages in or solicits commercial activities or sales without our prior written consent such as, without limitation gambling, betting, sweepstakes, sales advertising, investments and pyramid schemes;

  • Refers to any material that is inappropriate;

  • Seeks or attempts to make any arrangement to meet a child under the age of 16 or which may have such a meeting as its object or effect;

  • Contains any restricted material, including but not limited to passwords, medical information or confidential information of any person; or

  • Solicits, invites, encourages, advocates, incites or provokes any or all of the foregoing.

If you discover any material which you believe contravenes these terms and conditions please inform either us or a forum moderator with details of the page you found it on by contacting us through our Customer Support page.

It is a known risk of Internet usage that people are not necessarily who they say they are. People may provide information or behave in a way that is unreliable, misleading, unlawful or illegal.  We have no way of telling if statements made by other users are true.  This is a decision that can only be made by you.  You should therefore exercise some degree of caution when using any website.  By using any part of the Service you accept that this is the case and accept that you therefore use the Service at your own risk (subject to your mandatory consumer rights). PLEASE TAKE PARTICULAR CARE IN RELATION TO THE DISCLOSURE OF YOUR OWN PERSONALINFORMATION SUCH AS YOUR SURNAME, ADDRESS, EMAIL ADDRESS, TELEPHONE NUMBER AND PLACES YOU GO.

You acknowledge and agree that, if necessary, we will communicate with you via the email address you have provided to us. Notices that are applicable to all our customers shall be made available on the Websites or otherwise via the Service. You will be deemed to have received a notice at the time the email is sent or within 14 days of the time the notice is posted on the Website or otherwise within the Service.

All emails or other communications sent by us and attachments thereto are intended for the addressee only.

 

  1. LIABILITY

This clause applies to your use of the Service, but not to any Products (as defined in Section 8 below) which you purchase through the Service.

GMGL provides and maintains the Service for personal entertainment on an “as is“ basis and is liable only to provide its services with reasonable skill and care.

External Sites have not been verified or reviewed by us and all use and access of External Sites is made at your own risk.  “External Sites” means third party web sites and online services to which the Service links.  GMGL gives no other warranty in connection with the Service and to the maximum extent permitted by law, GMGL excludes liability for:

  • Any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not such arises out of any problem which We have been made aware of;

  • The accuracy, currency or validity of information and material contained within any Communications or the Service;

  • Any interruptions to or delays in updating the Service;

  • Any incorrect or inaccurate information on the Service;

  • The infringement by any person of any copyright or other intellectual property rights of any third party through any Communication or use of the Service;

  • the availability, quality, content or nature of External Sites;

  • any transaction involving External Sites;

  • any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Service, or any Communication (save that, where digital content supplied to you by us or on our behalf through the Service causes damage to your digital content or devices you may be entitled to compensation or repair or replacement, in which case please let us know); and

  • all representations, warranties, conditions and other terms and conditions which but for this notice would have effect.

We do not warrant that the operation of the Service will be uninterrupted or error free.

We will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond our reasonable control including Internet outages, communications outages, fire, flood, war or act of God.

Except as provided above there are no other warranties, conditions or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law.

You agree that in relation to your use of the Service you will not in any way conduct yourself in a manner which is unlawful or which gives rise to civil or criminal liability or which might call us or the Service into disrepute.

You agree that you are and shall remain responsible for maintaining the confidentiality of your password and user name and for all activities that occur under your account.

You hereby indemnify (agree to compensate), defend and hold us and our officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs (including reasonable attorney's fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these terms and conditions or claims arising from your use of the Service, or any of your Communications, or any use of your user account.  You shall use your best efforts to cooperate with us in the defence of any claim.  We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you.

 

  1. TERMINATION

Without limiting any other rights that we may have, we may remove, restrict, cancel or suspend access to and/or use of the Service and any part of it, if we consider (in our sole discretion) that you have breached any of these terms and conditions.

You may also terminate your agreement with us by ceasing to access the Service, deleting all copies of the Service or part thereof within your control.  Termination shall not affect any rights or remedies which have accrued up to the time of termination.

 

  1. PURCHASES

You may purchase Games, and Gift Cards (together, the “Products”) through the Service as follows:

  • Our shopping pages will guide you through the steps you need to take to place an order for a Product (“Order”) with us.  Our order process allows you to check and amend any errors before submitting your order to us.  Please take the time to read and check your Order at each stage of the order process.

  • When you place an Order this will be deemed an offer by you to buy the Product(s) for the price stated, subject to these terms and conditions.

  • After you have submitted your Order GMGL will send you an e-mail to confirm that it has received it.  This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not mean GMGL has accepted your Order or that it will be able to meet your Order.

  • Where you have incorrectly submitted an Order, please contact us as soon as reasonably possible at [email protected].

  • Once GMGL has sent the confirmation email GMGL will (if the Product is available) either: (i) make the Game available (either for download by you or otherwise); (ii) credit your user account or the user account specified by you with the value of a Gift Card; or (iii) send, or make available for you to send, the relevant Gift Card to the individual of your choosing, electronically or otherwise as described to you when placing your Order (please note that the ultimate recipient of a Gift Card will need to register for an account with GMGL in order to redeem it); and a binding contract will exist between you and us in respect of your Order once any of the foregoing events occur.

  • If GMGL are unable to supply you with a Product for any reason we will inform you of this by email or otherwise through the Service, and we will not process your Order.  If you have already paid for the Product(s), GMGL will refund you the full amount, including any delivery costs charged, as soon as possible.

The use and purchase of all Games purchased or downloaded through the Service shall be subject to the Game EULA (see Section 21 below), which shall be deemed incorporated into any purchase, and by purchasing or downloading or using any Game you are deemed to accept that Game EULA.

ATTEMPTED PURCHASES OR DOWNLOADS VIA THE SERVICE WILL BE ADVERSELY AFFECTED AND MAY NOT WORK AT ALL IF YOU ARE USING A VPN (“VIRTUAL PRIVATE NETWORK”), A PROXY SERVER OR SIMILAR TECHNOLOGY.  ANY SUCH PURCHASES MAY NONETHELESS BE CHARGED AS PART OF THE ORDER PROCESS.  IF THIS HAPPENS TO YOU, PLEASE SEE BELOW FOR INFORMATION REGARDING YOUR RIGHT TO CANCEL OR CHANGE YOUR MIND.

  1. PRICE AND PAYMENT

  • Payment is due from the moment an Order is accepted.

  • Payment may be made as set out on the payment page of the Service, by credit card, debit card or any other such method as GMGL may introduce in its sole discretion.

  • GMGL aims to debit money from your account within three (3) working days after receiving your Order.

  • GMGL reserves the right to accept or refuse any payment made in any form.

  • Prices are quoted in UK Pounds, Euros, US Dollars, Rubles​, ​Indian Rupees,​ Argentinian Peso, Brazilian Reals, Chilean Peso, Chinese Yuan, Colombian Peso, South Korean Won, Mexican Peso, Malaysian Ringgit. Peruvian Nuevo Sol. Philippine Peso, Turkish Lira​ depending on your geographical location. You ​will ​be charged in the currency in which the price is quoted​.

If you do not hold an account in the relevant currency you should pay by debit or credit card (or any other method that GMGL may introduce from time to time) and your card company should exchange the amount charged to the currency of your country at the current rate.  Please note that you are responsible for paying any currency exchange, or other payment charges.

You will not be charged for any Orders that cannot be fulfilled and, where appropriate, GMGL will re-credit to your account any sum debited by GMGL.  GMGL cannot guarantee that a particular Product will always be available.

Credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet. Please refer to the Service privacy policy regarding use of your data (including credit card data).  You can find our privacy policy at Section 19 below.

Your credit card company may also do security checks to confirm it is you making the Order.

 

  1. YOUR RIGHTS TO END THE CONTRACT

Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing, and when you decide to end the contract:

  • If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or to get some or all of your money back) – see ‘If There Is A Problem with the Product’ in Section 12 below.

  • If you have just changed your mind about the product, you may be able to get a refund if you are within the cancellation period.  For digital content, including Games and/or Gift Cards, the cancellation period ends at the end of 14 days after the day on which the contract between you and us is entered into. HOWEVER, IF WE SUPPLY THE PRODUCT TO YOU IMMEDIATELY AND YOU AGREED TO THIS WHEN PLACING YOUR ORDER YOU WILL NOT HAVE A RIGHT TO CHANGE YOUR MIND.  Where you do not give your express consent to waive this statutory cancellation period we may not supply the Product(s) until the 14 day period has ended.

  • Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out below the contract will end immediately and we will refund you in full for any Products which have not been provided or downloaded by you and you may also be entitled to compensation.  The reasons are:

    • We have told you about an upcoming change to the Product(s) or these terms which you do not agree to;

    • We have told you about an error in the price or description of the Product(s) you have ordered and you do not wish to proceed;

    • There is a risk that supply of the Product(s) may be significantly delayed because of events outside our control;

    • We have suspended supply of the Product(s) for technical reasons, or notify you that we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or

    • You have a legal right to end the contract because of something that we have done wrong.

 

  1. OUR RIGHTS TO END THE CONTRACT

We may end the contract if you break it.  We may end the contract for a Product at any time by writing to you if:

  • You do not make any payment to us when it is due and you still do not make payment within 30 days of us reminding you that such payment is due; or

  • You do not, within a reasonable time, allow us to deliver the Products to you, or download them via the Service; or

  • You breach any of these terms and conditions.

You must compensate us if you break the contract.  If we end the contract in the situations set out above, we will refund any money you have paid in advance for Products we have not provided but we may deduct or charge you reasonable compensation for the net costs we incur as a result of your breaking the contract.

We may withdraw the product.  We may write to let you know that we are going to stop providing a Product.  We will let you know as soon as reasonably practicable if this is the case, and will refund any sums you have paid in advance for Products which will not be provided.

 

  1. IF THERE IS A PROBLEM WITH THE PRODUCT

  • How to tell us about problems.  If you have any questions or complaints about a Product, please contact us.  You can telephone our customer service team +44 (0) 330 500 1515 (UK) or +1 888 6834919 (US) or write to us at [email protected].

  • Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to consider an alternative dispute resolution provider.  In addition, please note that disputes may be submitted for online resolution to the European Commission Online Dispute Resolution platform.

  • Summary of your legal rights.  We are under a legal duty to supply products that are in conformity with this contract.  See the box below for a summary of your key legal rights in relation to digital content, including Games and Gift Cards.  Nothing in these terms will affect your legal rights.

Summary of your key legal rights

This is a summary of your key legal rights.  These are subject to certain exceptions.  For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06.

The Consumer Rights Act 2015 says that digital content, including the Games and/or any online Gift Cards/codes, must be as described, fit for purpose, and of satisfactory quality.  During the expected lifespan of your digital content your legal rights entitle you to the following:

  • Up to six months: the right to choose either a repair or replacement of such digital content, or a price reduction if such repair or replacement is impossible. The trader (GMGL) shall bear all the costs of repairing or replacing the digital content, including any labour, materials or postage (if applicable).

  • After six months, and for up to six years: you may enforce your right to a repair or replacement for up to six years from the supply of the digital content, or you may be entitled to have some of your money back.



  1. ERRORS

IMPORTANT: GMGL tries very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur.

  • If GMGL discovers an error that affects you, GMGL will notify you as soon as possible.

  • In those circumstances GMGL reserves the right to cancel or suspend a transaction until the error is corrected and will use all reasonable efforts to ensure the same error does not reoccur and that it is rectified as quickly as possible.

  • GMGL may cancel any Order or sale and not supply the applicable Game or Product if it is reasonable to do so (including without limitation in the event of mistake). GMGL may also change or discontinue the availability of any Games or Products at any time in its sole discretion.

  1. GIFT CARDS

Gift Cards - Redemption

Green Man Gaming Gift Cards ("Gift Cards") may only be redeemed toward the purchase of eligible products through the Service. Purchases are deducted from the redeemer's Gift Card balance. Any unused Gift Card balance will be credited to the redeemer's Green Man Gaming account. If a purchase exceeds the redeemer's Gift Card balance, the remaining amount must be paid with an alternate payment method.

Gift Card - Limitations

Gift Cards, including any unused Gift Card balances, expire two years from the date of issuance. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Unused Gift Card balances in a Green Man Gaming account may not be transferred to another Green Man Gaming account.

Gift Cards - Risk of Loss

The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient.  We are not responsible if any Gift Card is lost, stolen, destroyed or used without your permission.  

Gift Cards - Fraud

We will have the right to close customer accounts, expire and revoke Gift Cards and Gift Card balances, and take payment from alternative forms of payment if a Gift Card is purchased fraudulently or a fraudulently obtained Gift Card is redeemed and/or used to make purchases on greenmangaming.com.

Gift Cards - Limitation of Liability.

SUBJECT TO CLAUSES 12 AND 17 WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDSAND IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF SUCH GIFT CARD OR A REFUND WHERE SUCH REPLACEMENT IS NOT PRACTICABLE AND THE GIFT CARD HAS NOT BEEN USED. IF APPLICABLE LAW DOES NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

 

  1. PRICE-MATCHING AND PRE-ORDER POLICIES

  • When it’s possible GMGL will use its reasonable efforts to match our competitors on all products on their base sale prices however, we are unable to offer a guarantee as to price matching, due to the nature of the market.

  • GMGL will not offer customers credit, partial or whole refunds after any sale if a game should be listed at a lower price at a later time.

  1. VOUCHERS, CREDITS, OFFERS AND GAME GIFTS

  • Unless otherwise specified, vouchers will work one time only per customer, although multiple products may, in some cases, be purchased using a single voucher.

  • During a promotion where GMGL publishes a voucher for Games, certain titles and platforms may not be included in the offer.

  • GMGL reserves the right to remove, edit or expire any voucher at any point.

  • GMG Credit (which may be awarded to you without charge at our discretion) will expire if not used within 12 months. GMGL reserve the right to expire GMG Credit at any time and will notify you prior to the expiry date.

In the event that you receive any credit, voucher or offer for the purchase of any Order and you subsequently cancel any such Order and are due a refund in accordance with these terms, if you have redeemed or applied any such credit, voucher or offer GMGL reserves the right to deduct the value of such credit, voucher or offer from monies received from you for the purpose of calculating your refund where it is reasonable to do so.

Game Gifts

GMGL may enter into partnerships with certain third parties who may offer GMGL Game Gifts, include game codes (“Green Man Gaming Gift Codes”).  Green Man Gaming Gift Codes can be redeemed via the Service.  Additional terms and conditions will apply to Green Man Gaming Gift Codes and such terms and conditions shall be notified to you by the third party responsible for supplying them. In any event, Green Man Gaming Gift Codes shall expire 2 years following their issuance.

 

  1. LIABILITY & DISCLAIMER

We are responsible to you for foreseeable loss and damage caused by us.  If we fail to comply with these terms and conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the contract between you and us, or failing to use reasonable care and skill.  Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.  This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Products including your right to receive Products which are as described and match information we provided to you and any demo, sample or model made available by us and seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care; and for defective products under the Consumer Protection Act 1987.

We are not liable for business losses.  We only supply the Products for domestic and private use.  If you use the Products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Subject to the preceding three paragraphs, our total liability to you in respect of all losses arising under or in connection with the contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products.

Subject to the preceding four paragraphs, and so far as the law permits, we disclaim all representations, terms, conditions and warranties (including those relating to satisfactory quality, merchantability, fitness for a particular purpose, title, non-infringement and freedom from computer viruses) relating to Products provided to you by GMGL.  So far as the law permits, we will not have any liability to you (whether or not caused by negligence) relating to products provided to you by us for any indirect, special, incidental or consequential damages. This includes loss of data, loss of income or profit, loss of goodwill, damage to reputation, damage to computer software and other computer or storage systems.  Notwithstanding the foregoing, where digital content supplied to you by us or on our behalf as part of the Products causes damage to your digital content or devices you may be entitled to compensation or repair or replacement, in which case please let us know.

 

  1. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a contract that is caused by an Event Outside Our Control.  

AnEvent Outside Our Control” means any act or event beyond our reasonable control, including without limitation, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

If an Event Outside Our Control takes place that affects the performance of our obligations under a contract we will contact you as soon as reasonably possible to notify you, and our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.  Where the Event Outside Our Control affects our supply of Products to you, we will arrange a new supply date with you after the Event Outside Our Control is over.

You may cancel a contract affected by an Event Outside Our Control which has continued for more than 30 days.  To cancel please contact us at [email protected]. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.

 

  1. POLICY ON PRIVACY, DATA, COOKIES AND MARKETING COMMUNICATIONS

Data

We may ask you for certain information and you may submit personal data to the Service (such as your name, email address and contact details) when you subscribe or sign up to the Service. We may also record which parts of the Service and services you are interested in as well as user traffic patterns and site use. This information will be kept securely in accordance with an internal security policy and may be used to:

  • process your Communications, your subscription to the Service and to enable your use of the Service and associated services;

  • open and run your account and provide you with an up to date, efficient and reliable service; administer prize draws; and

  • generally run the Service.

We also utilise device finger-printing technologies. We receive information from customers about devices that connect to our websites, operated or controlled by our customers and utilise this information to assist in the detection and prevention of fraudulent transactions. By subscribing and submitting your data you agree to this use.

We will only use information collected about you in accordance with the Data Protection Act 1998. From time to time we also monitor and record telephone calls for training purposes and to improve the service to you. We do not collect sensitive information about you without your explicit consent.

By submitting your information you agree to our use of the data as described in these terms and conditions. This includes transferring your data to, and storing it at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or our suppliers. These staff or suppliers may be engaged in the processing of your orders, payment details and the provision of support services.

If you believe we have information about you that you do not want us to have or that you think is incorrect, please contact us at [email protected] and we shall correct or remove the data as you request as soon as and insofar as is reasonably practicable. If you would like to receive a copy of the information we have about you, please note that an administration fee of £10 may be applicable.

We use reasonable efforts to protect your personal data. However, the Internet is an insecure medium and any transmission of personal data to us via our Service is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

When you get in contact with us (for example by email or telephone) we will keep records of what is communicated.  This is to ensure we have a record of our discussion for future reference and so we can improve the Service.

We may anonymise information about you (so that you cannot be identified from it by third parties) and provide that information to third parties for the purposes of marketing analysis or to market the Service.

Marketing Communications

We give you a choice of whether or not you want us or other reputable companies to contact you about future offers, events and new services or related activities that you may find useful. We will not sell or trade personal information to other companies but we would like to keep you informed of the developments on the Service and certain Games and we would like to share data with other reputable companies who may have interesting offers and information for you (inside or outside the EU). We will not send you any marketing emails or pass your information on to third parties unless you give your consent or you have given it already.

Cookies

What is in a cookie?

A cookie is a text file that is stored on your computer or mobile device by our website and only that website will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It may contain information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

The Service uses cookies in order to improve your user experience by enabling the Service to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).  Our cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, saving items that you have placed into your online shopping cart, and generally improving your experience of a website.  

How we use cookies

We use cookies in the following ways:

Authentication

To log you in and keep you logged in.

Preferences

To remember information about you such as your preferred language and configuration.

Analytics

To help us understand how you use our Service, and how often, so we can improve it to deliver a better experience for our users.

To carry out research and statistical analysis to help improve our content, products and services.

Advertising

To deliver ads which are more relevant to your interests, and to measure their performance.

 

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally.

Our Service displays a notice alerting you to our use of cookies and other similar technologies and linking to these terms and conditions.  If you use our Service after this notice has been displayed to you we will assume that you consent to our use of cookies or similar technologies for the purposes described in these terms and conditions.

We work with third parties who may also set cookies on our Website, and via the App,  for example, Google Analytics, Google Adsense, Facebook, Twitter, YouTube, Twitch, Google+ and Instagram, which we use to display video content, enable social networking functionality and sharing, to deliver ads, and to monitor how visitors use our Service.  These third party suppliers are responsible for the cookies they set on your device.  For further information please visit the website of the relevant third party.

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing.  Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of our Service.

No Cookies please!

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

We use ‘cookies’ on the Service.  If you do not wish for us to use cookies when you use the Service please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this but please note that this may affect your ability to use the Service and Games.

By agreeing to these terms you are specifically allowing the Service to execute all cookies as are required for the Service to operate as efficiently as possible with the best user experience in mind. If you don’t disable cookies the Service will ask for and store details including your name and email address and may automatically insert certain information on the subscription or Communications forms so that you can use the Service with less form filling.

Advertisements and Ad Serving Technology

Please note that we use third party providers of adverts and the content of those adverts is provided by these third parties and not by us.  Examples of third party providers we may use from time to time are Hotjar, Adroll, Rubicon.

Third party ad providers may use precise methods to collect information as a result of ad serving through the Website and/or the App.  These entities may collect and use data for this purpose including software, applications, hardware, browser information, internet and on-line usage information and in-game information.  This data may be used and disclosed in accordance with these terms and the privacy policy of the company providing the ad serving technologies. You recognize and accept that the advertising companies who deliver ads for us may combine the information collected with other information they have independently collected from other services or products. These companies collect and use information under their own privacy policies.  Although we take commercially reasonable steps to instruct such advertising companies to comply with these terms and conditions, we do not have access to or control of third party technologies.

Disclosure of your information

We may disclose personal information about you to other members of our group of companies or to trusted third parties, (both inside and outside the European Economic Area):

  • for marketing purposes to Adobe, based in the USA, so we might use their email services to keep you up to date with news about our products and services; and/or;

  • to our payment processor PayPal to enable them to process your payments; and/or

  • to our fulfilment partners based to enable them to supply you with Games and other Products you order. Your personal information may also be disclosed:

  • if we buy or sell any businesses or assets; or

  • with a view to preventing fraud or reducing credit risk; or

  • if we are obliged to do so to comply with law, regulations or a court order; or if it is necessary to enforce any other agreements to which we are a party; or if it is necessary to protect our rights, property or the safety of our customers or users.

If we share your personal information with other companies, those companies may contact you by email and they may be based inside or outside of the EEA.

Privacy

If you have any other concerns over privacy, these terms and conditions or the Service please contact us (as appropriate) as described in Section 20 below.

  1. GENERAL

These terms and conditions are subject to your statutory and common law consumer rights and shall not limit any rights you might have that may not be excluded under applicable law nor shall it exclude or limit GMGL’s liability for death or personal injury resulting from our negligence nor any fraudulent representation.

Contact Us

All questions, comments or inquiries should be directed by email to [email protected] or by post to FOA Customer Service, Green Man Gaming Limited. 3rd Floor East, Times House, Bravingtons Walk, Kings Cross, London, N1 9AW.

These terms and conditions constitute the entire agreement between you and us and shall apply to the exclusion of all other terms and conditions or conditions of contract which you may propose.

Use of the word ‘including’ in these terms and conditions means including without limitation. Failure to enforce any of these terms and conditions will not be deemed a waiver of any term or right.

If any part of these terms and conditions is found to be unenforceable, it will be construed as far as possible to reflect the intention and the remainder of the provisions will remain in full force and effect.

The Service is intended for and directed at the United Kingdom and no representation or warranty is made as to whether the Service complies with the regulatory regime and local laws of any other country.

Use of the Service and these terms and conditions are subject to the laws of England which shall exclusively govern the interpretation, application and effect of all the above permissions, exclusions, licences and conditions of use and shall be construed in accordance with the laws of England and the parties submit to the exclusive jurisdiction of the English courts.

Additional Terms

The terms and conditions of additional App end user license agreements may be notified to you and apply to your use of any relevant App, and the following terms and conditions of the Game EULA at section 21 below shall apply to the use of all Games unless provided otherwise.

 

  1. GAME EULA

YOU SHOULD CAREFULLY READ THE FOLLOWING END USER LICENSE AGREEMENT (EULA) BEFORE PURCHASING, DOWNLOADING OR INSTALLING ANY GAME VIA THE SERVICE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS EULA, YOU SHOULD NOT USE, PURCHASE, DOWNLOAD OR INSTALL GAMES VIA THE SERVICE.

Games purchased through the Service are copyright works of the third party developer or publisher identified in the Game (“Publisher”) or its licensors.

Use of the Games is governed by the terms of this EULA unless you are presented with an alternative end user license agreement, in which case the terms of that end user license agreement shall apply. If you have already purchased or downloaded a Game before being presented with an alternative end user licence agreement and you do not accept (and have not accepted) its terms and conditions and have not made any use of the Game please notify us at [email protected] and we may arrange for your purchase and use of the Game to be cancelled and your account credited or a refund given as appropriate.

Each Game is solely for use by end users according to the terms of this EULA.  Any use, reproduction or redistribution of the Game not in accordance with the terms of this EULA is expressly prohibited.  Reference to Game in this EULA shall include any online service which is made available through it, where and to the fullest extent that the content permits.

  1. Limited Use License. You are granted and by installing the Game you accept, a limited, non-exclusive right and license to install and use one (1) copy of the Game for your personal, non-commercial use on a single computer, console, or device (as appropriate) subject to the terms of this EULA.

  2. End User Rights and Obligations. The Game is licensed to you as a single product. Its component parts may not be separated for use on more than one computer.  You should back-up to another secure location, on a regular basis, any data files concerning your use of the Game as neither GMGL nor the Publisher has liability for lost or corrupted data. You may make a single back-up copy of the Game for your own personal use in the event that the original copy is destroyed, lost or corrupted. You may also permanently transfer the Game on to another computer owned by you provided that you remove the Game from the computer on which it was originally installed.

  3. You may not, except as expressly provided by this EULA:

    1. Sell, distribute or otherwise transfer copies or reproductions of the Game to any third party in any way and may only sell or Trade-In a Game to GMGL;

    2. In whole or in part reproduce, translate, reverse engineer, derive source code from, modify, adapt, merge, translate, disassemble, decompile, or create derivative works based on or of the Game, except where applicable law provides otherwise in which case the product and all end results of such acts shall belong to, vest in and be the exclusive property of the owner of the applicable rights in the Game;

    3. Remove, disable or circumvent any proprietary notices, labels or copy protection software contained on or within the Game;

    4. Exploit the Game or any of its parts for any commercial purpose including, but not limited to, use at a cyber or internet cafe or any other location-based site;

    5. Network the Game or otherwise install or use it (or permit its use) on more than one computer, console, handheld device or PDA at the same time nor use or permit use of the Game in a network, multi-user arrangement or remote access arrangement, including any online use otherwise than as part of an online service approved by Publisher;

    6. Use the Game for any illegal or immoral purposes;

    7. Export or re-export the Game or any copy or adaptation in violation of any applicable laws or regulations;

    8. Create data or executable programs which mimic data or functionality in the Game; or

    9. Otherwise use, copy, transfer, distribute, rent, lease, loan, sub-license or deal in the Game or any part or interest in it except as expressly provided by this EULA or in any manner which is inconsistent with this EULA.

  4. Ownership. The Game is licensed, not sold. Your licence confers no title or ownership in the Game. All right, title, interest and ownership rights in the Game and any copyright, design right, database right, patents and any rights to inventions, know-how, trade and business names, trade secrets and trade marks (whether registered or unregistered) and any applications therefor and other intellectual property rights ('Intellectual Property Rights'), in or connected with the Game and each part thereof (including by way of example only any titles, code, themes, objects, characters, stories, catchphrases, concepts, artworks, animations, sounds, music, audio-visual effects and methods of operation) are owned by, belong to and vest in Publisher or its licensors. The Game is protected by copyright law, international copyright treaties and conventions and other laws. All rights are asserted and reserved. The Game may contain certain licensed materials and Publisher's licensors may act to protect their rights in the event of any breach of this EULA. All trademarks are the property of their respective owners.

  5. Termination. The licence granted by this EULA will terminate automatically if you breach its terms and conditions. In that event, you must immediately destroy and erase the Game and all and any copies in your possession or control and stored on any media whatsoever and on GMGL's request certify that you have done so. You may terminate this EULA at any time by deleting and removing the Game from your personal computer and destroying your copy of the Game in your possession.

  6. Liability. THIS EULA SHALL NOT LIMIT ANY RIGHTS YOU MIGHT HAVE AS A CONSUMER THAT MAY NOT BE EXCLUDED UNDER APPLICABLE LAW NOR SHALL IT EXCLUDE OR LIMIT ANY LIABILITY FOR FRAUD OR DEATH OR PERSONAL INJURY ARISING CAUSED BY NEGLIGENCE OF GMGL OR ITS LICENSORS. EXCEPT AS SPECIFICALLY PROVIDED IN THIS EULA AND TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    1. YOU INSTALL AND USE THIS GAME AT YOUR OWN RISK ;

    2. THE GAME IS PROVIDED "AS IS" WITHOUT WARRANTY OR GUARANTEE OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT;

    3. GMGL AND ITS LICENSORS DO NOT WARRANT THAT THE OPERATION OF THIS GAME WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ERRORS CAN BE CORRECTED;

    4. GMGL AND ITS LICENSORS EXCLUDE ANY AND ALL LIABILITY FOR ALL REPRESENTATIONS (EXCEPT THOSE MADE FRAUDULENTLY), WARRANTIES, CONDITIONS AND OTHER TERMS WHICH BUT FOR THIS NOTICE WOULD HAVE EFFECT;

    5. GMGL AND ITS LICENSORS WILL NOT IN ANY EVENT BE LIABLE IN ANY WAY FOR ANY CONSEQUENTIAL LOSS OR DAMAGE RESULTING FROM THE USE OF OR INABILITY TO USE THE GAME, ERRORS OR DEFICIENCIES IN IT, DAMAGE TO PROPERTY, LOST DATA, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION, LOSS OF BUSINESS, LOSS OF INFORMATION OR LOST PROFIT, WHETHER CAUSED BY NEGLIGENCE OR OTHERWISE, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS (SAVE TO THE EXTENT THAT DAMAGE TO YOUR DEVICE OR OTHER DIGITAL CONTENT WHICH YOU OWN IS CAUSED BY THE APP AS A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN WHICH CASE YOU MAY BE ENTITLED TO COMPENSATION OR WE MAY BE OBLIGED TO REPAIR YOUR DEVICE); AND

    6. GMGL AND ITS LICENSORS WILL NOT BE HELD LIABLE FOR ANY DAMAGE, INJURY OR LOSS IF CAUSED AS A RESULT OF YOUR NEGLIGENCE, ACCIDENT OR MISUSE, OR IF THE GAME HAS BEEN MODIFIED IN ANY MANNER (NOT BY GMGL OR ITS LICENSORS) AFTER IT HAS BEEN BOUGHT.

  7. THE LIABILITY IN CONNECTION WITH YOUR USE OF THE GAME OF GMGL AND ITS LICENSORS SHALL NOT EXCEED THE ACTUAL PRICE PAID FOR THE GAME.

  8. You agree to indemnify (compensate), defend and hold GMGL and its licensors, partners, affiliates, contractors, officers, directors, employees and agents harmless from any claims, costs and expenses (including legal expenses) arising directly or indirectly from your misuse of the Game or use otherwise than in accordance with the terms of this EULA. GMGL's licensors shall be third-party beneficiaries under this EULA and shall have the express right to enforce its provisions and to enjoy the benefits of its protections.

  9. Severability.  In the event that any provision of this EULA shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provision will be enforced to the maximum extent permissible and the remaining portions of this EULA shall remain in full force and effect.

  10. Applicable Law. To the maximum extent permitted by the local law applicable in the country in which you obtain or use them, the Game, any applicable online service and this EULA are subject to English Law.  In the event that English Law cannot apply in the country you obtained or use the Game local law will apply.

 

  1. HEALTH AND SAFETY AND PRECAUTIONS

Games may contain flashing lights, realistic images and simulations.

PLEASE READ THIS NOTICE BEFORE YOU OR YOUR CHILD USE YOUR GAME(S)

Some people experience side effects such as motion sickness, epileptic seizures, momentary loss of consciousness dizziness, motion sickness or nausea when viewing certain types of flashing light or pattern including when playing video games. This may happen where a person has not previously suffered in this way and have no known symptoms or history of such side effects. If you or anyone considering using this Game suffers in this way, has a condition which makes this possible or has experienced similar symptoms, please consult a doctor before using any Game. If you or they are already using a Game please stop and consult a doctor.

If you or any part of you feels tired, fatigue or discomfort whilst playing games please stop and rest. If it continues after you stop playing please consult a doctor. If you have suffered or suffer from an injury playing games can aggravate it. In that case please consult a doctor. Failure to follow this advice may result in long term injury.

PLEASE FOLLOW THESE PRECAUTIONS WHENEVER USING YOUR GAME(S): Please do not:

  • Sit or stand too close to the TV screen / monitor but sit or stand a safe distance away;

  • Use this Game or play games if you are sick, sleep, or feel tired, fatigue or discomfort;

  • Play in a room that is not well-lit;

  • Play for too long at any one time, please take a 10- to 15-minute break every hour.

 

NOTICE TO PARENTS AND CARERS:

Please observe children whilst they play games. Please ensure that you and they following the precautions described above. If you or they experience dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disorientation, or convulsions or any other side effects PLEASE STOP ALL USE IMMEDIATELY and consult a doctor

 

  1. STANDARD RULES FOR ONLINE PRIZE DRAWS AND COMPETITIONS

(For Competitions that begin on or after August 1st 2014)

Key details of each prize draw and competition (the "Competition") are shown on the promotional Competition page for that prize draw or competition. The following general rules apply to all Competitions (such as prizes or other value in games, sweepstakes, contests and promotions, social network giveaways, and other events we deem to be meet our definition of Competition).

Each prize draw and competition will run from the Start Date through to the End Date, each of which will appear on the Competition page. All entries for the Competition must be received no later than 23.59 British Standard Time on the End Date to be eligible for selection.

The promoter of the Competition is Green Man Gaming LTD, whose registered office is at Mutual House, 70 Conduit Street, London, W1S 2GF

Each Competition is open only to legal residents of the territory specified on the Competition page who are at least the Minimum Age shown on the Competition page. Employees or agents of Green Man Gaming or anyone else connected to the Competition, and/or their immediate family, may not enter.

Only one entry per household is allowed unless otherwise stated on the Competition page. Only entries made online via the Internet will be accepted. All submitted entries become the property of Green Man Gaming; provided that any materials submitted as part of a Competition, such as a photograph, video, written story or drawing, are "Solicited Submissions".

By “Submissions” we mean text, messages, tweets, ideas, concepts, pitches, suggestions, stories, artwork, photographs, drawings, videos, audio visual works, musical compositions (including lyrics), sound recordings, characterisations, and/or other similar materials that you submit, post, upload, embed, display, communicate or otherwise distribute on or through any of Green Man Gaming’s Competition pages or Sites.

There are two types of Submissions: Solicited Submissions and Unsolicited Submissions. “Solicited Submissions” means those Submissions (a) that we expressly request or enable you to provide to us via any feature or activity on a Competition page for our review or display and possible specifically-defined consideration; and (b) that you distribute on or through any of Green Man Gaming’s Sites for which you do not seek Consideration (such as in Public Forums). “Unsolicited Submissions” are any and all Submissions that do not fall within subparagraphs (a) or (b) of this paragraph.

Unless otherwise noted on the Competition page, there is no entry fee and no purchase is necessary to enter any Competition. Entrants are responsible for the cost of their connection to the Competition page via the Internet.

Green Man Gaming does not guarantee continuous, uninterrupted or secure access to the Competition page or website.

Green Man Gaming does not accept responsibility for lost, damaged, invalid or illegible entries.

Winner Selection (depending on the type of Event): For a Prize Draw: All winning entries will be selected randomly by Green Man Gaming or its agents within two (2) weeks of the End Date from all correct entries received. The selection is final. For a Competition: The winning entries will be selected by a panel of judges within (3) weeks of the End Date. The Selection Criteria will be found on the Competition page. The panel's decision is final, and no correspondence will be entered into.

Winners will receive confirmation via e-mail on or before the Announcement Date shown on the Competition page. Winners must reply to that e-mail by the Reply Required by date shown on the Competition page, or risk forfeiting the prize. Green Man Gaming reserves the right to select another prize winner if a reply is not received in time. Green Man Gaming will make reasonable attempts to contact the winner where appropriate and possible but shall have no liability to previously-selected prize winners who have not replied in time.

Winner name(s) will be displayed on the Competition page or Competition Winner Announcement page for at least thirty (30) days after the Prize(s) have been awarded.

All prizes are non-transferable. No cash alternative is available for any prize. In the unlikely event that a prize should become unavailable, Green Man Gaming reserves the right to substitute a prize which it reasonably determines as being of equal value. Green Man Gaming takes no responsibility for inaccurate prize details supplied to any entrant by any third party connected with the Competition.

Green Man Gaming reserves the right to cancel or amend the Competition and these terms and conditions without notice if it cannot be guaranteed that the Competition can be carried out correctly for technical reasons, or in the event of a catastrophe, war, civil or military disturbance, or any actual or anticipated breach of any applicable law or regulation, or any other event outside of the Green Man Gaming’s control. Any changes to the Competition will be notified to entrants as soon as possible by the Green Man Gaming.

Green Man Gaming reserves the right to cancel or terminate the Competition or disqualify any participant at any time without giving advance notice and will do so or if Green Man Gaming suspects that any person has been manipulating the administration of the Competition or has acted unethically in any other way.

Each entrant agrees that if he or she wins a Prize, Green Man Gaming will have the right, without additional payment or permission, to use their name (or username), age, and town/city for the purposes of announcing the winner(s) and they may be requested (by Green Man Gaming, its agents and their related companies) to participate in post-event publicity.

The Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Green Man Gaming and not to any other party. The information provided will be used in conjunction with the Green Man Gaming’s Privacy Policy.

Any Green Man Gaming Competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

By accepting these terms and conditions, you opt in to the Green Man Gaming Newsletter.

Last Updated: 13.03.2017