We received customer queries yesterday that some Castle of Illusion game keys had been revoked suddenly on the Steam platform and wanted to give everyone an update on the situation.
Following contact with Genba, who manage SEGA’s Steam codes, we can confirm that the Steam keys were revoked due to a technical issue. Green Man Gaming is currently identifying all our customers that have been affected and working closely with SEGA and Genba to get all the keys re-activated once again as soon as possible.
We will of course keep customers updated as soon as we get more information. We’d like to apologise for any inconvenience and can assure you that we’re working hard to resolve this quickly.